Domande frequenti
Offriamo una politica di reso di 30 giorni su tutti i prodotti. Gli articoli devono essere inutilizzati e nella loro confezione originale.
If the surface looks dry or rough but the colour is still good, you can refresh it with Universal Maintenance Oil or Refresh Eco (for furniture and worktops). If the colour has faded or the walking zone is clearly visible, reapply Oil Plus 2C in the original colour. Both types of restoration can be done without sanding.
If the colour is still good and the surface only feels dry or slightly rough, you can use a maintenance product such as Universal Maintenance Oil or Refresh Eco (for furniture and worktops). These can be applied without sanding.
Many stains can be removed using Universal Soap, Surface Care, All Natural Wood Cleaner or All Natural Wood Cleaner Spray. For more stubborn stains, we offer specific solutions: Limespot Remover for limescale, Grease Remover for grease stains and Tannin Remover for black or tannin marks. If a stain has penetrated deeply into the wood, lightly sand the affected area and reapply oil locally.
La spedizione standard richiede in genere 5-7 giorni lavorativi. Le opzioni di spedizione espressa sono disponibili al momento del pagamento.
Clean the surface gently using low-pressure water and a soft brush. For more effective cleaning, you can use Exterior Soap, which is specifically designed for maintaining Rubio Monocoat-treated outdoor wood.
If the colour appears faded or the protective performance has diminished, the surface should be refreshed. After cleaning, you can reapply the RubioMonocoat exterior product originally used to restore both appearance and protection.

